Please make sure your computer has a USB-C port that supports USB 3.1 and DP 1.2. If not, please connect via the "3-in-1 cable" mentioned below.

Normally, the drawing monitor can be turned on without using the red USB-A connector.

However, if the drawing monitor's screen flickers or appears dark, it may indicate insufficient power supply. In this case, you're suggested to:

1) follow solution A: connect the red USB-A connector to the computer's USB port; if still not work,

2) follow solution B: connect the red USB-A connector to a power adapter and then to the power supply.

* The 3-in-1 cable is not included in the package. If needed, please purchase it in the ugee official store.

* The power adapter of some models is not included in the package and is sold separately. If necessary, please purchase a certified power adapter for optimal performance.

To begin with, please make sure that the USB-C port on your Android device supports USB 3.1 and DP1.2.

Use the all-in-one USB-C to C cable to connect the drawing monitor to your Android device.

Finally, use the USB-A to C cable included in the package to power the drawing monitor.

Note: Click to view the list of compatible Android models